Eric Jay Technology Consulting
Founder & Technology Consultant
Independent support for IT asset lifecycle, workplace technology operations and practical process improvement.
Technology operations · London
Technology operations, made dependable.
Former Microsoft Inventory and Asset Technician with five years’ experience across Microsoft and Google environments. Now building an independent consulting practice focused on IT asset lifecycle, workplace technology and process improvement.
Consulting · From September 2026
15%reported month-on-month reduction in stock discrepancies
~$20kaverage quarterly savings contributed to versus pre-2024
Top 3ticket resolver in a 30+ person EMEA team
6hreduction in resolution time from a 24-hour baseline
01
About
Enterprise discipline.
Independent attention.
Eric brings hands-on operational experience from Microsoft and Google environments to organisations that need technology operations with fewer surprises and clearer control.
His approach combines calm service delivery, accurate asset records, practical documentation and a focus on improvements that teams can sustain.
02
Experience
Microsoft
Inventory and Asset Technician
Managed inventory controls and asset availability in a Microsoft data centre environment. Supported operational readiness, supplier coordination, audit controls and server-parts diagnostics.
Astreya, assigned on-site at Google
Inventory Technician I
Supported Google workplace inventory operations across EMEA, including asset records, hardware orders, returns, repairs, secure recycling and timely ticket resolution.
03
Consulting focus
IT asset lifecycle
Improve control from receipt and deployment through reconciliation, return and secure disposition.
Workplace technology operations
Support dependable device, inventory and service workflows for busy workplace teams.
Service process improvement
Find operational friction, clarify ownership and build practical, measurable improvements.
Documentation & enablement
Create clear procedures and training that help teams work consistently and with confidence.
04
Education & credentials
Boston University
MS Computer Science & Artificial Intelligence
Online, part-time · In progressBirkbeck, University of London
BA (Hons) English Literature
CompTIA A+
Google Data Analytics Certificate